There are many issues surrounding public records archiving. These issues usually come from myths and misconceptions about the matter and have led to inefficient processes for the public. So, what are some of these myths that we should all watch out for? Let’s take a look below:
First of all, some people are led to believe that it is not crucial to record text messages. This could not be any farther from the truth as archiving text messages is part of public records law. Another common myth that has been spreading is that the government can rely on carrier networks on retaining mobile communications. Carrier networks do not archive messages for long-term by default. They are not obliged to retain records of the customer’s mobile communications so to rely on them would not be a good idea.
It is also not true that there is a definite period of retention for mobile messages as the retention period for electronic records varies depending on what state you are in. Lastly, if you think that banning text messaging at work is the key to compliance, then you are mistaken. The no texting policy is not an FOIA and public records defense.
To learn more about these myths to look out for, check out this infographic by Telemessage. Telemessage’s Mobile Archiver can sure help your company’s call monitoring. Make sure to check them out!